All the users, kindly note down the below mentioned terms and conditions deliberately before continuing to use this website. Usage of this site implies that you have read all the terms and conditions and duly comply with them. In case, you have any issues with the terms stated, you are not admissible to use this site. The terms and conditions oversees the usage of the site; any content displayed in the site, for instance, pictures, statistics, news/ facts, software or computer graphics and any services that Kunssh Beverages Private Limited may provide through its site are particularized in this section as “Kunssh Beverages Private Limited Websites”.
Kunssh Beverages Private Limited being a licensed Reseller is liable to accept the orders, collect payments and fulfill the orders placed.
Order Fulfillment
In case, you do not opt for COD and make the payment in the site for your order, Kunssh Beverages Private Limited will immediately start with the processing of an order on receipt of the payment. If there arises any issues which could lead to delay in the order fulfillment, Kunssh Beverages Private Limited will duly inform you about it. Once the issues are sorted out, the order will then be processed.
We will make all attempts to arrange delivery of the ordered goods within 3-12 working days in most of the cities that are well connected or serviced by Blue Dart, Speed Post, etc. in natural circumstances subject to availability of stock with us. Should the delivery location be remote or poorly connected through couriers, it may take extended time to deliver.
Payment
You can either use Credit Card, Debit Card or Net Banking Facility to make payments for your order. Cash On Delivery facility is also available on our website. We believe that you recognize and certify that the Credit Card used is duly owned or possessed by you and that you shall not pay or attempt to pay for Product(s) or Services using forged information. Kunssh Beverages Private Limited confirms that it shall use rational measures to adhere to the security of the details shared and will not be disclosed externally until necessitated by the rules of government or verification of deception.
Payment Platform
All online transactions will be channeled through one of our payment associates. Upon successful transaction, the payment associate will collect and transmit the fund to us. We, on receiving the payment, will initiate order processing.
Cancellations
Kunssh Beverages Private Limited reserves the right to allow cancellations discretionally upon payment of cancellation charges of 5% of the order value. All refunds against order cancellations after adjusting the cancellation charges will be routed through the original payment process.
Warranty
All the products and services purchased through Kunssh Beverages Private Limited Retail shall be protected against the warranty terms as extended by the manufacturer. No elements in the site render any sort of advice to the users of the site, and the potential buyers are expected to make their own decision regarding their purchase.
In case of a manufacturing defect, customers need to contact our Service Centre specifying the below details:
Copy of Sales Slip, Brand Report Number; First Name, Surname and Contact details of the Customer; Serial Number, Part Number and Description of the defect or failure.
Customer Communication
Kunssh Beverages Private Limited will reach out to you about your order through email and telephone. You are requested to provide valid email address and telephone or mobile number while registering. Kunssh Beverages Private Limited may contact you through telephone or emails to announce new Kunssh Beverages Private Limited offerings and in case, you do not want Kunssh Beverages Private Limited to contact you, you are requested to actively opt out by selecting the appropriate option on the website. When you visit the Site or send e-mails to Kunssh Beverages Private Limited, you are communicating with Kunssh Beverages Private Limited electronically. We may respond to you by e-mail or by posting notices on the site. You agree that all such notices, disclosures, and other communications that Kunssh Beverages Private Limited provides to you electronically satisfy any statutory requirement that such communications be in writing.
Limitation of Liability
The liability of Kunssh Beverages Private Limited limits only to the amount paid by the customers against their purchase of products and or services.
Administrative Laws & Sovereignty
The affairs on this website shall be ruled, inferred, elucidated, and imposed as per the Laws of India. Any disputes arising shall be subject to settlement in the court of Siliguri.
Shipping/Delivery Area
Currently delivery of products purchased on www.kunsshbeverages.com is available in Siliguri city limits only. As and when we would provide delivery to other locations, the same would be updated here, we request you to kindly check the Shipping Options link on our home page for further updates.
Kunssh Beverages Private Limited provides FREE shipping /delivery to your beneficiary address, we request you to place your valued order and enjoy the FREE shipping/delivery offer. Your order will be delivered as per the stipulated delivery time (please refer to Payment and Returns Policies). We believe in providing our dear customers with the best service and hence do not charge for delivery, however, we reserve the right to change/discontinue the FREE Shipping/Delivery at any time.
Cancellation of Shipment
After order confirmation and payment completion, Kunssh Beverages Private Limited will endeavor to deliver your product in the stipulated delivery time to your beneficiary address in Siliguri city limits only. Kunssh Beverages Private Limited will not allow for Cancellation of Shipment for any reason and request our dear customers accordingly to confirm the purchase first and then book with www.kunsshbeverages.com
Return & Refund Policy
- Only defective/damaged products will be accepted for replacement/refunds.
- Customer need to raise an alert with us within 2 working days from the date of delivery for being eligible for the return. Only those products will be eligible for return policies which are received by us within 10 working days of the date of delivery.
- Kunssh Beverages Private Limited retains the rights to examine whether the product returned is defective/damaged and based on the verification Kunssh Beverages Private Limited will either reship/replace the product to the customer.
- In case product is defective or damaged then the Electronics Item Kunssh Beverages Private Limited team will replace and reship the product to the same shipping address of the customer subject to the availability of the stock of the product.
- Any return or refund is applicable on only Electronics Item UNIT and no refund or return request would be entertained related to scratches or damages on packaging carton/Cover. For minor scratches arising out of transit and shipment, the return or refund request are subject to consideration and sole discretion of Kunssh Beverages Private Limited. Kunssh Beverages Private Limited reserves right to decline any such request subject to inspection of unit and state of Electronics Item delivered.
- For reverse pickup request on cases other than Damaged Unit, you would have to bare the to and fro shipment charges.
- Refund for online payment would be made after deducting transaction charges as applicable and levied by different payment gateways.
- For any damaged Electronics Item if found on received, any refund replacement request has to be filed within 12 hours of successful receipt.
- Once Electronics Item has been delivered and it is opened by you/ or installed at your premises, no REFUND/RETURN request would be entertained. You would have to seek manufacturer warranty therof according to T and C of respective manufacturer. Kunssh Beverages Private Limited shall held no responsibility on unit beyond Delivery.
- For any reason, other than a damage in Electronics Item, if you do not receive the shipment, you would have to bare the cost of shipment/ any other logistic fees arising thereof.
- In case the returned product is not defective/damaged then the customer will be informed about the same and the same product will be reship to the shipping address of the order.
- Customer will have to bear the shipment charges for the replaced/reshipped product.
- If the product stock is unavailable then a request for the refund will be initiated and the same shall be informed to the customer through registered email.[ Refund should get processed within 3-7 working days of request initiation ]. Products & warranty by 3rd Party Vendors. Brands, Logos, Creative’s, Trademarks, and Copyrights are owned by their respective owners.
- Kunssh Beverages Private Limited disclaims liability for violation of any 3rd party rights. Refund will be processed via the channel used to make payment and in case of FULL refund 3.5% will be deducted towards payment gateway charges.
Shipping/Delivery Area
Currently delivery of products purchased on www.kunsshbeverages.com is available in Siliguri city limits only. As and when we would provide delivery to other locations, the same would be updated here, we request you to kindly check the Shipping Options link on our home page for further updates.
Kunssh Beverages Private Limited provides FREE shipping /delivery to your beneficiary address, we request you to place your valued order and enjoy the FREE shipping/delivery offer. Your order will be delivered as per the stipulated delivery time (please refer to Payment and Returns Policies). We believe in providing our dear customers with the best service and hence do not charge for delivery, however, we reserve the right to change/discontinue the FREE Shipping/Delivery at any time.
